Commitment to Investing

The Merrill Group of Companies’ seasoned and dedicated accounting staff are a key value added contributor to a comprehensive management program. As such, the com¬pany invests in training of our accounting team and is constantly in the workplace recruiting applicants with industry specific accounting knowledge.

Real-Time Accounting Services

The Merrill Group of Companies has the ability to provide full accounting services deliver customizable, real-time reporting through web-enabled technology, allowing our managers and accountants to work more efficiently.

Internal Auditing

There are many systems and controls in place that are utilized to verify and main-tain accurate and consistent data. We have provided more details on a number of our controls and processes in the appendix of this proposal.

Scope of Services

The basic scope of accounting services includes the following:

Preparation of monthly income expense statement no later than the 15th of every month. The following reports will be submitted.

• Narrative Report
• Variance Report
• Check Register
• Tenants Cash Receipts Journal
• CAM Accounts Receivable Status
• Bank Statements & Reconciliation

Optional Reports available are:

• Trial Balance
• Balance Sheet
• General Ledger
• Supporting Schedules

The major services provided by Asset and Property Management include the following, but may vary depending on the specific needs of the asset:

The Portfolio Manager and Field Supervisor will visit the property and handle tenant issues, health and safety issues, maintenance and related subjects and prepare appropriate solutions.

• 24-hour Emergency Service Line, which will allow tenants and others access to the managers of your property even on holidays and weekends. Should any emergency occur, we will notify you immediately.
• Monitoring of vendors and contractors, preparation of specifications for new contracts, negotiation and/or renegotiations for new contracts, and performance evaluation of existing contracts. Initially, all contracts will be reviewed and recommendations will be made with regard to cost effectiveness.
• A monthly financial statement, on a cash basis, will be prepared and include an executive summary of operational activity and variances to the budget, a general ledger, a balance sheet, a budget comparison report, a summary income sheet, an aged delinquency report, an income register, rent roll, check register and a bank reconciliation report.
• Prepare tenant billings, collect rent and administer leases.
• A monthly narrative report will be provided summarizing the activities for the prior month.
• A remaining Year End Budget shortly after commencing will be prepared and the annual budget will be prepared for the property and submitted prior to the start of each calendar year.
• Preventative maintenance programs are established for the building's mechanical components. These programs are completed with vendors with inspections made by the Company staff.
• Tenant Satisfaction Surveys are sent out periodically to measure the performance of the management and maintenance personnel, as well as to assist with the future planning process.
• The management staff monitors all tenant improvement work and works closely with tenant improvement manager to maintain integrity with the tenant.
• Implementation of strong tenant relations programs and administration of all tenant leases, coordinating closely with the leasing team.
• Maintain constant review of physical structure, provide recommendations and implement programs to maintain the image of the property.

Transition Plan

Our team understands the unique challenges associated with the transition process and will work with the ownership to minimize disruption to ongoing operations, reduce time and effort, maintain tenant morale, produce effective results and allow for informed decisions through effective communication and organization. Please see our Transition Check list attached as an appendix to this proposal.